Terms of service

Overview
Welcome to Glidify! The terms “we,” “us,” and “our” refer to Glidify. Glidify operates this store and website, including all related information, content, features, tools, products, and services available through your order, to provide you, the customer, with a curated shopping experience (the “Services”). Glidify is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully. They contain important information about your legal rights and cover matters such as disclaimers and limitations of liability.
By visiting, using, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, please do not use or access our Services.

Section 1 – Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have consented to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including to access or browse our online store or purchase any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all rights necessary to provide it.
You are solely responsible for keeping your account credentials secure and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 – Our Products
We make every effort to display our products and services accurately in our online store. However, please note that the colors or appearance of products may differ from what is shown on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be exactly as described or presented in our online store.
We may change all product descriptions at any time, at our sole discretion and without notice. We reserve the right to discontinue any product at any time and may limit, on a case-by-case basis, the quantities of any products we offer to any person, geographic region, or jurisdiction.

Section 3 – Orders
When you submit an order, you make an offer to purchase. Glidify reserves the right, at its sole discretion, to accept or reject your order for any reason. Your order is not accepted until Glidify confirms acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submitting it, as Glidify may be unable to accommodate cancellation requests after an order has been accepted. If we do not accept, change, or cancel an order, we will try to notify you using the email address, billing address, and/or phone number you provided when placing the order.
Products you purchase may be returned or exchanged only in accordance with our Refund Policy.
Your purchases are for personal or household use only and may not be used for commercial resale or export.

Section 4 – Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when you submit your order and will be listed in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, customs duties, or import fees.
Prices posted in our online store may differ from prices offered in physical stores, other online stores, or stores operated by third parties. We may occasionally offer promotions that affect pricing. These promotions are governed by separate terms and conditions in addition to these Terms. If the promotion terms conflict with these Terms, the promotion terms will apply.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you when necessary.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use the credit card for the purchase; (iii) the charges incurred will be honored by your credit card company; and (iv) you will pay the charges you incur at the posted prices, including shipping and handling fees and all applicable taxes, if any.

Section 5 – Shipping and Delivery
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we transfer the products to the carrier, title and risk of loss pass to you.

Section 6 – Intellectual Property
Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement, are owned by Glidify, its affiliates, or its licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services. Except as expressly stated herein, nothing in these Terms grants or should be construed as granting you a license or other right to use any patent, trademark, copyright, or other intellectual property of Glidify, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. Glidify reserves all rights not expressly granted in these Terms.
The name Glidify, its logo, product and service names, designs, and slogans are trademarks of Glidify, its affiliates, or its licensors. You may not use these trademarks without Glidify’s prior written permission. The name Shopify, its logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans in the Services are the trademarks of their respective owners.

Section 7 – Optional Tools
As part of the Services, you may have access to customer tools provided by third parties. We do not monitor or control these tools and have no involvement in their operation.
You acknowledge and agree that we provide access to these tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We are not liable for any matter arising from or related to your use of optional third-party tools.
Your use of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms provided by the relevant third-party providers.
We may also offer new features through the Services in the future, including new tools and resources. These new features will also be considered part of the Services and will be subject to these Terms of Service.

Section 8 – Third-Party Links
The Services may include materials and hyperlinks to websites provided or operated by third parties, including embedded third-party features. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave the Services to access such materials or third-party websites, you do so at your own risk.
We are not liable for any harm or loss resulting from your access to any third-party website or your purchase or use of any products, services, resources, or content on any third-party website. Please carefully review third-party policies and practices before entering into any transaction and make sure you understand them. Complaints, claims, concerns, or questions about third-party products and services should be directed to the third party.

Section 9 – Relationship with Shopify
Glidify is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made in our store are made directly with Glidify. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Glidify, including any injury, damage, or loss arising from the purchase of products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Glidify.

Section 10 – Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy (please see here). By using the Services, you acknowledge that you have read the Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit to the Services will be transmitted to and shared with Shopify and third parties, which may be located in countries other than your country of residence, so that we can provide the Services to you. Please see our Privacy Policy to learn more about how we, Shopify, and our partners use your personal information.

Section 11 – Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Services, and to fulfill our obligations and exercise our rights under these Terms of Service.
You also represent and warrant that: (i) you own the Feedback and all rights necessary to provide it; (ii) you have disclosed any compensation or incentives you received for submitting the Feedback; and (iii) your Feedback will comply with these Terms. We have no obligation, now or in the future, to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine to be illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, otherwise objectionable, or in violation of any party’s intellectual property rights or these Terms of Service.
You agree that your Feedback will not violate any third party’s rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Services or any related website in any way. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties about the source of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We are not responsible for any Feedback posted by you or any third party.

Section 12 – Errors, Inaccuracies, and Omissions
Information in the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, shipping times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after you have submitted an order.

Section 13 – Prohibited Uses
You may access and use the Services only for lawful purposes. You may not access or use the Services for: (a) any unlawful or malicious purpose; (b) violating any international, federal, provincial, or state regulation, rule, law, or local ordinance; (c) infringing or violating our intellectual property rights or the intellectual property rights of others; (d) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or injuring any of our employees or any other person; (e) transmitting false or misleading information; (f) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms; (g) transmitting or causing the sending of any advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or any other similar solicitation; (h) impersonating or attempting to impersonate another person or entity; or (i) engaging in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that we determine may harm Glidify, Shopify, or users of the Services or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Services; (b) reproduce, copy, imitate, scrape, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape the Services; (e) use any robot, spider, scraper, data collection or extraction tool, automated device or process, AI tool (such as agentic AI), or any automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent any security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services. If we determine that you have violated any part of these Terms, we reserve the right to suspend, deactivate, or terminate your account at any time without notice.

Section 14 – Agents
14.1 If you use, permit, enable, or cause an agent to be deployed to access, use, or interact with any of the Services, this section (the “Agent Terms”) applies. An “Agent” means any software or service that takes autonomous or semi-autonomous actions on behalf of or at the direction of a person or entity, or uses a person’s device on their behalf, without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and strictly complies with the requirements in Section 14.4 below. In addition, if we require an Agent to refrain from accessing, using, or interacting with any of the Services, that Agent may not access, use, or interact with those Services.
14.3 We may restrict, including through technical measures, whether and how any Agent may access, use, or interact with the Services.
14.4 Agents must: (i) identify themselves in all HTTP/HTTPS requests as originating from an Agent and disclose the Agent’s name by including the following in the request’s user-agent string: “Agent/[agent name]”; (ii) not conceal or misrepresent the fact that any access, use, or interaction is performed by an Agent, including by (a) imitating human behavior or interaction patterns or (b) completing or circumventing CAPTCHA or other measures intended to distinguish computer use from human use; (iii) answer truthfully any question or prompt seeking to determine whether an interaction is from a human or a computer; and (iv) not circumvent or otherwise avoid any measures intended to block, restrict, modify, or control whether or how Agents access, use, or interact with the Services.

Section 15 – Termination
We may terminate this agreement or your access to the Services, or any part thereof, at any time at our sole discretion and without notice. You remain responsible for all amounts due up to and including the termination date.
The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive termination.

Section 16 – Disclaimer of Warranties
Information displayed or made available in or through the Services is provided for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk. We disclaim all liability arising from any reliance placed on such materials by you, any other visitor to the Services, or anyone who may be informed of their contents.
Except as expressly stated by Glidify, the Services and all products offered through the Services are provided to you “as is” and “as available,” without any representations, warranties, or conditions of any kind, express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, represent, or guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the exclusion of implied or other warranties, so the above disclaimer may not apply to you.

Section 17 – Limitation of Liability
To the fullest extent permitted by law, Glidify, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors, or Shopify and its affiliates and their respective personnel, will not be liable for any claim arising from or related to your use of any of the Services or any products purchased through the Services, including any other claim related to your use of the Services or any product. This includes, without limitation, any errors or omissions in any content, or any loss, damage, or injury of any kind resulting from the use of the Services or any content (or product) posted, transmitted, or otherwise made available through the Services, as well as any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, lost data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of their possibility.

Section 18 – Indemnification
You agree to indemnify, defend, and hold harmless Glidify, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, or claim (including reasonable attorneys’ fees) payable to any third party arising from or related to: (1) your breach of these Terms of Service or the documents incorporated by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, although a delay in providing notice will not relieve you of your obligations unless you are materially prejudiced as a result. We may control the defense and settlement of such claims, including the selection of counsel, at your expense; however, we may not settle any claim that requires you to undertake a non-monetary obligation without your consent, which may not be unreasonably withheld. You must cooperate in the defense of any indemnifiable claim, including by providing relevant documents.

Section 19 – Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be severed from these Terms of Service. That determination will not affect the validity and enforceability of any other remaining provisions.

Section 20 – Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or relating to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of these Terms of Service.
Any ambiguity in the interpretation of these Terms will not be construed against the drafting party.

Section 21 – Assignment
You may not delegate, transfer, or assign this agreement or any rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision is void. We may transfer, assign, or delegate these Terms and our rights and obligations without notice or consent.

Section 22 – Governing Law and Jurisdiction
These Terms of Service and any separate agreements under which we provide the Services to you shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.
You and Glidify agree to submit to the non-exclusive jurisdiction of the courts of Hong Kong in respect of any dispute arising out of or relating to these Terms of Service or such separate agreements.
Nothing in this section shall limit any mandatory consumer rights or protections available to you under applicable law.

Section 23 – Headings
The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

Section 24 – Changes to the Terms of Service
You may review the current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after any changes are posted constitutes your acceptance of those changes.

Section 25 – Contact Information
If you have any questions about these Terms of Service, please email us at support@shopglidify.com.
Our contact information is listed below:
support@shopglidify.com